商务英语函电的技巧
Contents
1 Introduction 4
1.1 Significance 4
1.2 The research of domestic experts 5
1.3 The methods of the research 7
2 Characteristic 7
2.1 Transmission Methods Informationized 7
2.2 Role and status centralized 7
2.3 The liberalization in business writing pattern 8
2.4 The simplicity in language style 8
2.5 Diversification of forms of writing 8
3 Function 8
3.1 Reduce the cost of foreign trade significantly 8
3.2 Improving transactional efficiency signally 9
3.3 Improving customer satisfaction 9
3.4 Increasing the trade opportunities 9
3.5 Reducing dependence on physical infrastructures 9
3.6 Changing cost structure of international trade 10
4 Skills 10
4.1 Correctness 10
4.2 Courtesy 11
4.3 Politeness 11
4.4 Conciseness 13
Task Allocation 20
Problems 20
Reference 21
Gratitude 21